Refund & Return Policy

7-Day Return Guarantee & Rapid Claim Settlements

Refund & Return Policy

7-Day Money-Back Guarantee on Unopened Containers

1. Eligibility for Return

Items can be returned within 7 calendar days of delivery provided that the original factory induction heat-seal and hologram cap are intact and unbreached.

2. Damaged or Leaking Containers

In the unlikely event of transit leakage, report within 24 hours of delivery. A replacement will be expedited free of charge or a full refund issued.

3. Refund Disbursement

Refunds are processed back to the original channel (bKash, Nagad, or Bank Card) within 3-5 business days following return verification at our Tejgaon Central Depot.