Refund & Return Policy
7-Day Return Guarantee & Rapid Claim Settlements
Refund & Return Policy
7-Day Money-Back Guarantee on Unopened Containers
1. Eligibility for Return
Items can be returned within 7 calendar days of delivery provided that the original factory induction heat-seal and hologram cap are intact and unbreached.
2. Damaged or Leaking Containers
In the unlikely event of transit leakage, report within 24 hours of delivery. A replacement will be expedited free of charge or a full refund issued.
3. Refund Disbursement
Refunds are processed back to the original channel (bKash, Nagad, or Bank Card) within 3-5 business days following return verification at our Tejgaon Central Depot.